Laboratory Performance Consulting
Observation, coaching, and development for industrial laboratory teams.
Lab Ops Pro provides observation-based performance consulting for refinery and petrochemical laboratories. We work alongside laboratory teams to understand how work is performed, strengthen technician capability, improve trainer and supervisor effectiveness, and support more consistent operations.
How Can Lab Ops Pro Help
Whether you start with one lab, regional labs, or all of your labs. Our team is here to work in partnership with you on your Lab Performance Improvement Plan to support your goals to:
Improve Technician Quality and Retention
Help Set the Direction and Culture of your Lab
Increase Technician Proficiency and Reliability
Support Lab Supervisors with a structured road map
How Lab Ops Pro Improves Laboratory Performance
More consistent performance across shifts
We standardize how technicians are trained, observed, coached, and qualified so different shifts are working from the same expectations.
Fewer repeat mistakes and retests
We strengthen hands-on training, competency verification, and coaching so technicians understand both how to perform the work and how to recognize when something is wrong.
Lower overtime caused by staffing and training gaps
We identify critical coverage gaps, improve cross-training, and reduce the number of tasks that only a small group of employees can perform.
Better shift coverage and cross-training
We map workforce capabilities, identify single points of failure, and build a prioritized cross-training plan around the laboratory’s most important work.
Lower turnover-related training and replacement costs
We improve onboarding, trainer consistency, knowledge transfer, and technician development so new employees receive stronger support and become productive sooner.
Real Industrial Laboratory Experience.
Proven Workforce Solutions.
Founded by Quentin Basile, Lab Ops Pro helps refinery and petrochemical laboratories develop stronger trainers, more effective supervisors, and more capable technicians. Drawing on more than a decade of industrial laboratory experience, Lab Ops Pro focuses on workforce development, operational observations, coaching, and practical systems that improve laboratory performance and long-term reliability.
